Fife 4x4 Response
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Fife 4x4 Response

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Our Programs

Who can use our service?

Assist with Non Emergency Event

Assist with Non Emergency Event

 


Fife 4x4 Response can only be called directly by a Cat 1 or Cat 2  Responder (as defined by the Civil Contingencies Act), or other  voluntary agencies within the LRP with whom we have a formal agreement.  All other statutory, voluntary and commercial agencies should direct all  requests to the appropriate Local Authority Emergency Planning Officer, Scottish Government Regional Resilience Co-ordinator or Police control for their county,  who can call us as per our agreement with that body. We do make a modest  charge for our service, which is provided by volunteers using their own  4x4 vehicles. This comprises fuel used at the standard authorised rate,  which is recompense to the volunteer Responder, and a charge per  vehicle deployed per day that pays for our administrative overheads such  as telephone costs.

Assist with Non Emergency Event

Assist with Non Emergency Event

Assist with Non Emergency Event

  


Fife 4x4 Response is always happy to assist other charities and  charitable organisations with fund raising by providing transport,  marshals and other assistance, under the understanding that operational  requirements may mean our non-attendance or early departure. We make no  charge for our time. However, depending upon the nature of the  assistance and the distances involved we normally request a  reimbursement of mileage and other reasonably incurred expenses. We also  require you to provide all necessary public/employers liability  insurance. We would also ask that consideration be given to donating to  our general operating costs.

If requesting assistance, please advise...

  • Your organisation, and the nature, location & date of your event.
  • Whether you indemnify Fife 4x4 Response for public and (if appropriate) employee liability.

Please fill out our contact form if you want to get in contact with us..

how to call us?

Assist with Non Emergency Event

how to call us?

 


Once you have registered with us, if you are a Cat 1/2 Responder, we  will provide you with a 24/7 phone number to call our controllers  directly. Other organisations can call us out by contacting their Civil  Contingency Unit`s emergency number. When calling us, we can provide you  with an email address that will reach all of our Control Team, together  with an alternative phone number for resilience in case of failure.  When calling us to respond, please confirm telephone instructions to us  with an email; When emailing, always confirm our receipt of such emails  with a phone call. Please do not pass our Controller contact information  to staff outside of your Operations Management Team, this helps with  managing the response in both of our organisations. We will not accept  calls from your staff not authorised to call us. (authorisation normally  at Silver command level)

We ask that you triage calls before calling us. We will also triage  calls received from you and will prioritise (or even refuse) depending  on need and demands. When requesting our services, please specify the  number of passengers and/or size/weight of supplies to be moved, and we  will make the decision of how many vehicles are required based on  capacity and risk. In many situations we will deploy a minimum of two  vehicles, in order to ensure safety in the conditions that we are  deploying into.

For operational and resilience reasons, our Controllers may call you  from lines other than the main callout number. Likewise with emails from  our control team. Unless replying immediately, please consider that a  controller may have just finished a shift (at any time of day or night)  and be sleeping if you call his personal number, and an email to a  personal address may not be read for some hours for similar reasons. It  will always be appropriate to use the main callout number and control  email that you will be given.

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